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Maths Understood

Privacy notice

This notice explains how Maths Understood Private Tuition handles personal information for enquiries, bookings, tuition, payments, and website administration.

Who is responsible for your information

Maths Understood Private Tuition is responsible for personal information submitted through this website and during tuition enquiries. The business is based in Durham, UK.

Privacy contact: glarsson91@gmail.com.

Information collected

The contact form asks for parent or guardian name, email address, optional phone number, student year or key stage, preferred contact method, enquiry type, and enquiry message. You may also choose to include information about the student's current topics, learning needs, confidence, availability, or tuition goals.

The website may also process basic technical information, such as IP address, device/browser details, and security logs. The contact form may store a draft enquiry in your browser's local or session storage so typed details are not lost before submission.

How information is used and lawful basis

Information is used to respond to enquiries, discuss availability, arrange tuition, deliver lessons, manage bookings, issue or track payments, keep appropriate business records, and deal with questions, complaints, or safeguarding concerns where relevant.

The lawful bases are usually contract or steps before entering into a contract, legitimate interests in running and managing a tuition business, and legal obligation where records must be kept for tax, accounting, safeguarding, or other legal reasons. Where consent is specifically requested, it is used to confirm that the details provided can be used to reply to the enquiry.

Booking, payment, and third-party services

This website does not collect or store card details. Where used, bookings and payments are handled by secure third-party services. Examples of services that may process relevant information are Vercel for website hosting, Resend for email delivery, Cal.com for booking, Stripe for payments, and Google Meet for online sessions.

These providers only receive the information needed for their part of the service. They may process data under their own privacy notices and security arrangements.

Sharing

Personal information is not sold. It is shared only where needed to run the website, send email, manage bookings, take payments, deliver online tuition, maintain records, obtain professional support, or comply with the law.

Retention

Enquiry information that does not lead to tuition is normally kept only while the enquiry is active and for a reasonable follow-up period. Tuition, booking, payment, and business records are kept for as long as needed to provide tuition, manage the relationship, handle queries, and meet legal or accounting requirements.

Draft form details stored in your own browser are removed after a successful submission or when the form is cleared. Records are deleted or anonymised when they are no longer needed.

Your rights

You can ask to access, correct, delete, restrict, or object to the use of your personal information, and you can ask for a copy of information you have provided in a portable format where this applies. Some requests may be limited where information must be kept for legal, accounting, safeguarding, or dispute-resolution reasons.

Complaints

Please use the privacy contact above if you have a question or concern about how your information is handled. You can also complain to the Information Commissioner's Office, the UK regulator for data protection, at ico.org.uk/make-a-complaint.